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Shipping

Shipping

We can ship to virtually any address in the world using Air or Sea Mail and for some countries we also have an Express Courier option. Note that there are restrictions on some products, as they cannot be shipped to international destinations due to flammable or dangerous product restrictions imposed by the transport companies.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilogram.

We can provide a quote for international shipping if large quantities are required, simply go to the 'Contact Us' page and send us your request along with your address. Our staff will get back to you via email during our business hours.

As customs regulations vary widely from country to country we cannot advise if any additional local charges may be levied on the import of our products. We do our best to minimise the risk of these charges including, declaring our shipment as 'commercial samples' on import documentation and showing a low $ values on the accompanying commercial invoice. We cannot be held responsible for local charges or delays as a result of local laws and regulation in your country.

Freight charges can change due to policy or rate changes by our carriers at short notice, and on occasion, errors in quoting by our shipping system. Where an order has been placed on our website and payment made we reserve the right to amend freight charges to reflect actual shipping costs on your order. While rare this can occur from time to time, especially with remote zone surcharges which are not always identified at the time of quoting. Where there is a material difference between the actual and estimated shipping charges shown in our store we will contact you to advise of these additional charges and offer the following

  1. a full refund if payment has been made or
  2. request an additional payment to make up the difference between actual shipping cost on your order and estimated charges shown in our store or
  3. the option to amend your order including qty, size or products


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